Hop-On Hop-Off Sightseeing Bus is a separate legal entity operating through this website and the associated partner agencies. The purpose of this Privacy Policy is to inform you how we use and may use your personal information during our use of our website and services.

This policy only covers data gathered from our website and online platforms, not offline transactions or information gathered by a third-party partner that may have different policies.

Consent

By using our website and services, you agree that your information will be collected and used in compliance with this Privacy Policy.

If you are not satisfied with our practices, we suggest that you stop using our website and services.

Information We Collect

We may collect both personal and non-personal information to provide better services, including:

Full name
Contact information such as email address and phone number
Billing and payment details
Booking and travel details
Travel preferences
IP address and device information

Log Files & Analytics

As with many websites, we gather log information to enhance the performance and experience of our site. This may include:

IP address
Browser type
Internet Service Provider (ISP)
Date and time of visit
Referring and exit pages
Location data
Number of clicks and session duration

We may also use tools like Google Analytics to better understand how people use our services and improve them.

Use of Information

We use collected information for purposes such as:

Processing bookings and reservations
Providing customer support
Improving website functionality
Sending booking confirmations and updates
Sharing promotions and offers
Preventing fraudulent activity
Enhancing user experience and security
We do not sell or rent your personal information to third parties

Communication & Marketing

Your contact details may be used for:

Booking updates
Promotional emails
Discount offers and coupons
New service announcements

You can opt in or out at any time by clicking the unsubscribe link or contacting us directly.

Cookies & Tracking Technologies

We use cookies for various purposes, including improving our website and your experience.

Cookies may track:

User preferences
Session activity
Website usage behavior

You can refuse cookies through your browser settings, though certain parts of the site may not function properly.

Advertising Partners

Third-party advertising partners may use cookies, scripts, or tracking technologies to present relevant advertising.

These partners may track information such as IP addresses and browsing habits. Third-party tracking technologies are not controlled by us.

Please review their privacy policies for more information.

Third-Party Links

Our website may contain links to external websites or booking partners.

We do not control or guarantee the privacy or content of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

Privacy Rights

Under applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Delete your information
Restrict or object to data processing
Opt out of marketing communications

Children’s Privacy

We do not knowingly collect personally identifiable information from individuals under 18 years of age.

If you believe a minor has provided us with personal information, please contact us immediately so we can remove the data.

Data Protection Rights

We comply with applicable data protection laws. You have the right to:

Access your personal information
Request corrections or updates
Request deletion under certain circumstances
Limit the use of your information
Object to or dispute the use of your data
Request data portability

You can exercise these rights by contacting our support team.

Data Security

We use appropriate technical and organizational measures to protect your personal information.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on this page with a revised effective date. Continued use of the website after updates means you accept the revised policy.