By taking a Hop-On Hop-Off Sightseeing Bus ticket, you can join the community of travelers who are experience-oriented. It is understood that by making your booking with us you accept the following Terms & Conditions to be binding.

The terms are valid for booking via the website, via Partnernet platforms, through third-party links as well as in customer support booking.

Scope of Agreement

These Terms & Conditions are for all methods of booking including:

Direct bookings on our website.
Bookings through associated links or third-party websites.
Bookings in the name of the customer support/sales team.
Promotional/partner campaigns.

Our Role as an Agent

Hop-On Hop-Off Sightseeing Bus acts solely as a booking facilitator and travel service agent. We provide access to sightseeing bus tours, tickets, and related travel services.

All service details, inclusions, and conditions will be provided in your booking confirmation or voucher.

Supplier Terms & Conditions

Consumers must read the terms and conditions of suppliers before booking.

In the event of any dispute, the supplier's terms and conditions will govern – we are just an intermediary.

Prices & Product Information

The prices and services listed on this site may change without notice for the following reasons:

Supplier price changes
Seasonal demand fluctuations
Operational adjustments

Unless otherwise indicated the price is per person. Availability, timings, descriptions and pricing of Hop-On Hop-Off Sightseeing Bus is subject to change at any time without prior notice.

Changes to Your Booking

Please note that there are no changes to the Booking.

In case of a price/service modification after booking:

You will be alerted right away!
You can either sign up or decline the new offer.
Standard cancellation policy will be used if rejected.

Changes may cause additional costs or losses and are not our responsibility.

Circumstances Beyond Control / Force Majeure

We have no responsibility for any disruption that occurs for reasons outside our control such as:

Weather conditions
Natural disasters
Government restrictions
Technical failures
Work stoppages or labor action
Emergency/epidemic situations
Civil disturbances, acts of militancy or war

In such an event, no compensation will be given.

Complaints & Service Issues

If there are any problems when you serve, you should tell someone right away:

First to the service provider
A tour guide accompanied by a sightseeing bus

Delayed reporting could impact eligibility for resolution/compensation.

Mode of Payment & Pricing Conditions

The mode of payment and pricing conditions are specified.

Payments can be made by:

Visa
Mastercard
American Express
Maestro
UPI
Cash (where applicable)

Full pre-payment of some tours is required. We do not charge hidden fees.

Other fees may apply:

Entry tickets
Local taxes
Parking fees
Meals and beverages
Optional add-ons

Special Requests

Special needs or requirements, including those for accessibility or dietary or language requirements should be expressed prior to booking.

Availability and fulfillment is not guaranteed.

Changes Before Booking

Modifications must be made by cancelling the current booking and booking again based on the current price of the booking.

We may change or delay or cancel services as necessary based on operational restrictions or low availability.

Cancellation Policy

There are different rules for cancellation of orders based on the supplier.

Kindly note that all refunds will be issued through the same mode of payment used to make the deposit.

If a non-refundable booking occurs it will be explicitly indicated
May be subject to cancellation fees
If you have bookings that are pending, they may not be cancelable

Financial Protection

The payments with the Hop-On Hop-Off Sightseeing Bus are secure.

Refunds will be issued in accordance with relevant laws in the event of failure to serve or insolvency.

It is recommended that customers retain the booking receipts and vouchers in a safe place.

Liability of Hop-On Hop-Off Sightseeing Bus

We are only an intermediary and will not be liable for:

Injury or accident
Loss or theft
Delays or cancellations
Service disruptions
Supplier negligence
Actions taken by the government or the environment

Travel Insurance

Travel insurance with cover for the following is strongly recommended:

Medical emergencies
Trip cancellations
Theft or loss
Delays
Personal liability

Hop-On Hop-Off Sightseeing Bus is not liable for any unforeseen accidents without insurance.

Travel Voucher

Confirmation will be followed by the issue of a travel voucher.

Customers must:

Download and take the voucher with you
Show legitimate photo ID
Make sure all the details coincide with booking information
If there is a mismatch, you'll be denied service

Customer Responsibilities

Customers agree to:

Provide accurate information
Have proper travel papers
Adhere to supplier regulations and local legislation
Maintain appropriate behavior

Service may be refused with no refunds for any misconduct.

Please note: The hotel & transfer services are optional and can be arranged at your own expense.

Hotel & Transfer Services (If Applicable)

When bundled, customers should check:

Meal plans
Pickup timing
Details of flights to transfer (for transferring)

Inaccurate data can lead to cancellation of service only.

Agreement Between Company & Suppliers

Hop-On Hop-Off Sightseeing Bus is a facilitator service that links end users with third party service providers.

We are not owners nor operators of transport or sightseeing buses or any related services. Finally, the responsibility shall be at the discretion of the individual suppliers.

Terms and Condition

Related Policy Documents